app55 Responsible Gaming — Your safety is our priority
app55 believes entertainment should be enjoyable and controlled. Use our responsible gaming tools to set your own limits and stay safe at all times.
Why is responsible gaming important?
When online entertainment becomes a habit, some people may find it getting out of control. app55 always wants the experience of playing on this platform to be enjoyable, stress-free, and responsible. Responsible gaming means maintaining full control over your time, money, and mental wellbeing.
Our platform has a number of effective tools to help you monitor your gaming habits and set limits when needed. On this page we will go through all of those protective measures in detail.
Remember — gaming is always for entertainment. Never treat it as a way to solve financial problems. If you feel that gaming is affecting your daily life, contact our support team right away.
Warning signs
If any of the following signs apply to you, please seek help:
- Playing more to recover money you have lost
- Hiding your gaming from family or friends
- Betting with money meant for essential expenses
- Wanting to stop but being unable to
- Gaming is interfering with work or studies
Our Protection Tools
app55 provides several effective tools for responsible gaming. These can be activated at any time from your account settings or requested through our 24/7 live chat support.
Deposit Limit
Set a limit on how much you deposit each day, week, or month. Once a limit is reduced it takes effect immediately. A 24-hour cooling-off period applies to increasing a limit.
Loss Limit
Set a limit on the maximum amount you can lose within a set period. Once this limit is reached, your account will be automatically deactivated and you will no longer be able to place bets.
Session Time Limit
Decide in advance the maximum time you will play in each session. When the time is up, a reminder message will appear and your account will be closed if needed.
Time-Out (Break)
Pause your account for any period from 1 day to 6 weeks. During this time you will not be able to log in or place bets. This feature can be activated at any time.
Self-Exclusion
If you feel you need a longer break, request that your account be closed for 6 months, 1 year, or permanently. No promotional emails will be sent during the exclusion period.
Reality Check Reminder
A message will appear at set intervals reminding you how long you have been playing and how much you have spent. This awareness is the first step toward responsible gaming.
21+ Age Verification
app55 is only for people aged 21 or older. Minors are strictly prohibited from opening an account. We verify age at the time of registration and additional verification is applied to any account that appears suspicious.
If you know that a minor you are acquainted with is using this site, please notify our support team immediately. We will close that account as quickly as possible.
Always log out of your account on a family computer or shared device and never save your password. Use parental control software to protect children online.
Our commitment to ensuring a safe environment
- Age verification is mandatory at registration
- KYC process for suspicious accounts
- Minors' accounts permanently closed
- Automatic logout option on every device
- Zero tolerance policy for child protection
How to Self-Exclude
Self-exclusion means deciding for yourself that you need a break right now. The process is simple and completely confidential.
Contact us via live chat or email
Reach us through our 24/7 live chat or email [email protected] and let us know you want to self-exclude.
Choose your break period
6 months, 1 year, or permanent — decide based on your situation. Any duration can be set.
Identity verification
For security purposes we will confirm your identity. This is completely confidential and non-judgmental.
Account deactivated
As soon as your request is confirmed, your account will be deactivated and no promotional messages will be sent.
Review at the end of the period
When the break period ends your account will not reopen automatically — you will need to reach out to us again consciously.
Build healthy gaming habits
Awareness is the biggest part of responsible gaming. Following the tips below will keep your gaming experience enjoyable at all times:
- Set a specific budget before you start playing and stick to it
- If you lose, take a break instead of feeling discouraged
- Never play while drinking or when you are tired
- Do not treat gaming as a source of income
- Spend time with family and friends — there is life beyond gaming
- Set a maximum time limit for each session
- Never place bets with borrowed or loaned money
Deposit and Withdrawal Limits
Financial control is a key pillar of responsible gaming. At app55 the minimum deposit is just ৳300 and the minimum withdrawal is ৳800. Starting with small amounts and staying within your means is the wisest approach.
You can go to your account settings and set a personal deposit limit that can be even lower than the platform's set limit. This is an extra layer of protection for your own financial security.
Please note: Withdrawals are usually processed within 5–30 minutes. If you feel your withdrawal is taking an unusually long time, contact us.
Reach out for help
app55 Support Team
Our 24/7 Bengali-language live chat support team is always ready. If you feel that gaming is having a negative impact on your life, do not hesitate to let us know.
We do not judge — we only help. We will assist you with everything from setting limits on your account to arranging self-exclusion.
When should you seek professional help?
Sometimes tools or a break are not enough — professional advice may be needed. If the situations below apply to you, speak with a counselor or mental health professional:
- Gaming is causing serious strain on your family relationships
- Financial debt is building up and becoming difficult to repay
- You are experiencing stress, depression, or anxiety
- You are unable to stay in control even after multiple self-exclusions
For mental health services in Bangladesh, contact the psychiatry department of a local hospital or a government health center.
Frequently Asked Questions
Enjoy the best games at app55 responsibly
Enjoy entertainment safely. Our cricket betting, slots, and live casino are available in a fully responsible environment. We are always here if you need help.
Get help now
Our 24/7 support team is always ready to help you set responsible gaming tools or answer any questions.
[email protected] | 24/7 live chat available