app55 Terms and Conditions
Please read these terms and conditions carefully before using the app55 platform. This document forms the legal basis of the agreement between you and app55.
Introduction and Acceptance
These terms and conditions ("Terms") govern all services, content and activities on the app55 platform. By accessing the app55 website or mobile application, registering, or using the platform in any way, you are considered to have fully agreed to these Terms.
If you do not agree to these Terms, please refrain from using the app55 platform. These Terms apply together with our Privacy Policy and Responsible Gaming Policy.
app55 reserves the right to modify these Terms at any time, with or without prior notice. Continued use of the platform after updated Terms are published will be considered acceptance of those changes.
Eligibility and Age Requirements
The following conditions must be met to open an account and play games on the app55 platform:
- You must be at least 21 years old. This platform is for those aged 21 and above only.
- You must be legally and mentally capable of participating in online gaming activities.
- You must open an account in your own name and for your own use — managing an account on behalf of another person is prohibited.
- Each person may create only one account. Creating multiple accounts is strictly prohibited.
- You have not been banned from app55 and are not subject to any restriction, voluntary or involuntary.
Age Verification
app55 reserves the right to verify a user's age and identity at any time. Failure to provide the required documents may result in the account being suspended or closed. If a person under 18 opens an account using false information, all funds held in that account will be forfeited.
Account Registration and Security
At the time of registration you must provide accurate, complete and up-to-date information. app55 reserves the right to immediately close any account where false information has been provided.
Account Security
- You are solely responsible for keeping your password secure.
- Sharing your account credentials with anyone else is prohibited.
- Notify our support team immediately of any unauthorized access to your account.
- Create your password in line with cybersecurity standards — using a combination of numbers, uppercase and lowercase letters, and special characters.
Account Closure
You may request to close your account at any time through our support team. app55 reserves the right to suspend or permanently close an account without prior notice in the event of any breach of these Terms.
Deposits, Withdrawals and Payment Policy
app55 currently supports the following payment methods: bKash, Nagad, Rocket and bank transfer.
Deposits
- Minimum deposit amount: ৳300 (for all methods).
- Funds deposited into the account may only be used for your own personal gaming purposes.
- Depositing using a third-party payment account or card is strictly prohibited.
- All deposits are processed in Bangladeshi Taka (BDT/৳).
Withdrawals
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: 5–30 minutes.
- Withdrawals will only be processed via the same method used for the deposit.
- Large withdrawal amounts may be held pending until identity verification is complete.
- Any unusual withdrawal request may be subject to additional review.
Taxes and Charges
Users are solely responsible for paying all applicable taxes. app55 does not normally charge any additional fees on deposits or withdrawals, however your bank or payment service provider may apply their own charges — those are entirely subject to that organization's own policies.
Bonuses and Promotional Offers
app55 offers various types of bonuses and promotional offers. Each offer has its own terms and conditions. The general bonus terms are as follows:
Welcome Bonus
- New members will receive up to a 200% bonus on their first deposit — up to a maximum of ৳5,000.
- A minimum wagering requirement of 15x must be met to withdraw bonus funds.
- A bonus is awarded once only and is non-transferable.
- The validity period for using a bonus is stated in the relevant offer; if not used within the specified time it will be cancelled.
Other Promotions
Separate terms and conditions apply to each promotion or free spin. app55 reserves the right to modify, suspend or cancel any promotion at any time. If misuse of bonus benefits is detected, the bonus may be cancelled and the account suspended.
VIP Program
app55's VIP program has three tiers: Bronze, Silver and Gold. The Bronze tier offers up to 0.4% weekly cashback, the Silver tier up to 0.8%, and the Gold tier up to 1.2%. Your tier changes based on your regular activity.
Fair Play and Prohibited Conduct
app55 is committed to ensuring a fair, transparent and safe gaming environment. The following activities are strictly prohibited:
- Any form of fraud, software hacking or system exploitation.
- Using any automated bot or script to play games.
- Operating multiple accounts for the purpose of abusing bonuses.
- Any form of manipulation or collusion on the platform.
- Using funds from illegal sources or engaging in any activity related to money laundering.
- Attempting unauthorized access to the system or attempting to breach the platform's security.
If any of the above prohibited activities are detected, the relevant account will be immediately closed and all funds held may be forfeited. app55 reserves the right to notify law enforcement authorities if necessary.
Intellectual Property and Content Rights
All content on the app55 platform — logos, graphics, software, text, images and sound — is protected by the intellectual property rights of app55 or its licensors. Copying, distributing or using this content for commercial purposes is strictly prohibited.
Third-party game content found on the platform is covered by the intellectual property rights of the respective game providers. Republishing or using this content without permission is prohibited.
Limitation of Liability
app55 always strives to provide a continuous and reliable service. However, app55's liability is limited in the following areas:
- Losses caused by technical issues, server outages or internet connection interruptions.
- Problems caused by delays or technical errors from third-party payment services.
- Any financial loss resulting from a user's negligence or provision of incorrect information.
- Situations involving force majeure — such as natural disasters, cyberattacks or government restrictions.
For gaming services, app55 uses platforms from independent third-party software providers. Those providers are responsible for the accuracy and fairness of their games.
Privacy and Data Protection
app55 treats the protection of users' personal data as its highest priority. We use SSL encryption and advanced security technology to keep your information safe.
To learn more about how your personal data is collected, used and protected, please read our Privacy Policy, which forms an integral part of these Terms.
Dispute Resolution and Applicable Law
If you have a dispute or complaint, please contact our customer support team first. We are committed to resolving all issues through discussion.
Contact Methods
- 24/7 Live Chat — contact us directly from any page on the site.
- Email: [email protected]
app55 aims to resolve all disputes fairly and within a reasonable time. After a complaint is submitted, our team will get in touch with you as soon as possible.
Changes and Termination of Service
app55 reserves the right to modify or discontinue its services, features, game portfolio or offers at any time. Users will be notified in a timely manner of significant changes.
If app55 decides to shut down its service entirely, arrangements will be made to return the balances of active accounts, provided no prior bonus misuse has occurred.
Other Policies and Links
In addition to these Terms, the following documents govern your relationship with app55:
- Privacy Policy — detailed guidance on personal data.
- Responsible Gaming Policy — healthy gaming habits and support information.
- FAQ — answers to common questions and support.
In the event of a conflict between any two documents, these main Terms will take precedence.
Responsible Gaming — Our Commitment
app55 believes that gaming should be enjoyable entertainment — never a source of stress or financial hardship. If you feel your gaming habits are getting out of control, please read our Responsible Gaming page.
We offer deposit limits, self-exclusion and the option to take a break. This platform is for those aged 21 and above only.